Shipping & Returns
S H I P P I N G
Every effort is made to dispatch your order as soon as possible, but please allow 1-3 business days for your order to be processed (this is in addition to delivery times).
*PLEASE NOTE THAT THERE ARE CURRENTLY DELAYS SHIPPING TO WA DUE TO RAIL NETWORK DISRUPTIONS* (updated 23 Dec 2002)
All orders are sent from Melbourne, Victoria - via Australia Post:
- Flat-rate standard parcel post (tracked): $9
- Express post: $13
Orders over AUD $70 will receive free standard delivery (no code required). An option to upgrade to Express post is available at check-out, for a fee of $4.
Should you wish to combine postage on multiple orders, please use the code 'COMBINE' at check-out on subsequent order/s.
International shipping is currently available to Canada** & the United States**
Orders are sent as 'standard parcels' with Australia Post, and have an estimated delivery time of approximately 9-12 business days (between major metro areas), at a set fee of AUD$20.
# Please note that estimated delivery times may be affected by factors outside of the postal carrier's control (eg. customs delays, COVID-19 restrictions...)
> If you require postage to a different region, please email email@example.com to see if shipping to your country can be arranged.
**Buyers are responsible for any customs & import taxes that may apply.
R E T U R N S
Due to hygiene reasons, returns/exchanges are not offered. However, should there be any issue with your order, please do not hesitate to email firstname.lastname@example.org